I am seeing an ‘installer file damaged’ error message. What should I do? The error 'installer file damaged' that you are seeing is a general error message from Adobe Air installer. Please try the following:
If the above does not work can you please update Adobe Air by going to https://get.adobe.com/air/ and then download and install Adobe Air by following the on screen instructions.
- Uninstall Adobe Air .If you are unable to see the option to uninstall Adobe Air, double-click the “Adobe AIR Uninstaller”, which is located in the /Applications/Utilities folder.
- Once you have done this try and install the software.
After doing this install the software.
This should resolve the issue.