Macmillan Education

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Global

Intelligent topics. Authentic voices. A truly global outlook.
Information-rich, filled with intellectually-engaging content, Global enables students to learn through English and about English in its most international form.
Global is a true multimedia course, with a range of digital components fully integrated into its structure. Stylish print course books are mirrored by digital versions for interactive whiteboards. The innovative eWorkbook enables students to take control of their learning, at their own pace, whenever and wherever they like. All of these features combine to give both you the teacher and your students the best of all worlds.

Frequently Asked Questions

I cannot install the software. What do I do?

Possible causes of incomplete installations and what to do.

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I would like to buy Macmillan Education titles in my country. Where can I find the list of bookstores who stock your titles?

You can find a list of distributors for your country here.

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How do I purchase the class audio?

How to purchase class audio.

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I have spotted a potential error in your book. How should I report it to you?

Please let us know if you spot a potential error in one of our titles.

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Some of our books come with a key, what does this mean?

For some of our titles, there are two versions of the book: with key and without key.

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I see a message with ‘This CD-ROM is not approved’. What should I do?

Steps to follow when you see "This CD-Rom is not approved" error message.

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How can I purchase Macmillan Education titles?

You can purchase our books on our website http://www.macmillanenglish.com/

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I have lost my CD-ROM / I have damaged my CD-ROM. Can you offer me a replacement?

We are not able to offer you a replacement if you have lost or damaged your CD.

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My anti-virus is not allowing me to install the product. What can I do?

Steps to follow when your anti-virus software stops you from installing the product.

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My computer does not have a CD/DVD-ROM drive. Can you send me the files?

Information on using your CD ROM.

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My Global eWorkbook is not working with my Windows computer, what should I do?

Steps to follow if you cannot use your Global eWorkbook on your Windows computer.

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How do I activate my access code as a new user on macmillaneducationeverywhere.com?

How to activate your code as a new user.

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As a student, how do I join a class on the Digital Student's Book?

How to join a class on the DSB.

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How do I activate my access code as an existing user on macmillaneducationeverywhere.com?

How to activate your code as an existing user.

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What are the desktop system requirements?

Desktop system requirements for macmillaneducationeverywhere.com

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What should I do if I forget my log in details for macmillaneducationeverywhere.com?

How to retrieve your log in details.

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As a teacher, how do I create a class for the Digital Student's Book?

Instructions to create a class for the DSB.

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How do I log out of the app?

How to log out of the app for the Digital Student's Book.

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How do I confirm my account on macmillaneducationeverywhere.com?

How to confirm your account.

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How do I update my scores if I am working offline on the app?

Instructions to update scores whilst working offline.

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As a teacher, how can I view my students’ progress on the Digital Student's Book?

Instructions to view your students' progress on the DSB.

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As a teacher, how do I edit a classroom?

Select the My Students tab and click on the Edit classroom icon located on the side toolbar. 

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What are the mobile system requirements?

System requirements for mobile devices for macmillaneducationeverywhere.com

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How does Macmillan Education protect my data?

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How do I activate my eBook Code?

To start using your eBook please follow the below instructions:

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How long will my eBook subscription last for?

Information on code duration for eBook subscriptions.

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Can I use my eBook offline?

Yes, you can download the MEE 2 application in order to access your eBook from your computer, tablet or mobile device offline.

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My Global Digital is not working with my Windows computer, what should I do? 

We have created an update patch which may resolve common issues with Global eWorkbook on Windows 7/8.

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What is an eBook?

Your eBooks are flat PDFs versions of the student’s books that allow you to access and view the book’s content from your computer, tablet or mobile device.

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I am experiencing issues when I try to open or print PDFs in my Global eWorkbook, what can I do?

Issue with opening/printing PDFs from Global eWorkbook.

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Where can I find my licence key for my Global eWorkbook?

Where to find your Global eWorkbook licence key.

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