Macmillan Education

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Open Mind

Open Mind opens doors
Open Mind is a ground-breaking adult course that provides learners with the professional, academic and personal skills they need. Not only are language skills developed in the course, but also the important 21st-century skills that students need in order to have a better awareness of self and society, to handle the demands of their study and learning and to deal with challenges in their work and career.
The course offers a flexible combination of materials to ensure that students are learning from a variety of sources: content-rich reading texts, speaking and writing workshops, high-quality video, self-study Online Workbooks, and projectable Student's Books.

Frequently Asked Questions

I cannot install the software. What do I do?

Possible causes of incomplete installations and what to do.

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I would like to buy Macmillan Education titles in my country. Where can I find the list of bookstores who stock your titles?

You can find a list of distributors for your country here.

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How do I purchase the class audio?

How to purchase class audio.

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I have spotted a potential error in your book. How should I report it to you?

Please let us know if you spot a potential error in one of our titles.

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Some of our books come with a key, what does this mean?

For some of our titles, there are two versions of the book: with key and without key.

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I see a message with ‘This CD-ROM is not approved’. What should I do?

Steps to follow when you see "This CD-Rom is not approved" error message.

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I have lost my CD-ROM / I have damaged my CD-ROM. Can you offer me a replacement?

We are not able to offer you a replacement if you have lost or damaged your CD.

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How can I purchase Macmillan Education titles?

You can purchase our books on our website http://www.macmillanenglish.com/

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My anti-virus is not allowing me to install the product. What can I do?

Steps to follow when your anti-virus software stops you from installing the product.

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How do I find my access code?

You will find your access code printed on the inside cover of your book or booklet.

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How do I register my Online Workbook?

Steps to register to the Online Workbook.

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My computer does not have a CD/DVD-ROM drive. Can you send me the files?

Information on using your CD ROM.

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Why am I unable to access the Online Workbook?

Reasons why you are unable to access the Online Workbook.

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How do I activate my access code as a new user on macmillaneducationeverywhere.com?

How to activate your code as a new user.

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As a student, how do I join a class on the Digital Student's Book?

How to join a class on the DSB.

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How do I activate my access code as an existing user on macmillaneducationeverywhere.com?

How to activate your code as an existing user.

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What are the desktop system requirements?

Desktop system requirements for macmillaneducationeverywhere.com

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What should I do if I forget my log in details for macmillaneducationeverywhere.com?

How to retrieve your log in details.

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As a teacher, how do I create a class for the Digital Student's Book?

Instructions to create a class for the DSB.

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How do I log out of the app?

How to log out of the app for the Digital Student's Book.

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How do I confirm my account on macmillaneducationeverywhere.com?

How to confirm your account.

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How do I update my scores if I am working offline on the app?

Instructions to update scores whilst working offline.

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As a teacher, how can I view my students’ progress on the Digital Student's Book?

Instructions to view your students' progress on the DSB.

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As a teacher, how do I edit a classroom?

Select the My Students tab and click on the Edit classroom icon located on the side toolbar. 

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I have the Premium Book Pack and I have already registered for the Resource Centre, how do I access the Online Workbook?

Access to the Online Workbook with the Premium Pack book.

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Can I change my login details on the Resource Centre?

How to change your login details

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What are the mobile system requirements?

System requirements for mobile devices for macmillaneducationeverywhere.com

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How can I join a class on the Online Workbook?

Steps to join a class on the Online Workbook.

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How do I activate my code and log in to the Resource Centre?

How to activate your code and log in to the Resource Centre.

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What are the system requirements for my Online Workbook?

System requirements for the Online Workbook

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What should I do if I forget my login details for the Resource Centre?

Information on how to retrieve your login details.

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How does Macmillan Education protect my data?

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As a student, where can I see my answers on the Online Workbook?

Steps to see your answers on the Online Workbook.

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Why are some activities locked on the Online Workbook?

Locked activities on the Online Workbook.

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As a student, where can I see my scores on the Online Workbook?

How to find scores.

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As a teacher, how can I create a class to track my students’ progress on the Online Workbook?

How to create a class on the Online Workbook.

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What does the lock icon mean on the Online Workbook?

Steps to use the lock icon on the Online Workbook.

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What is the difference between “View” and “Download”?

Please see below for the difference between the "View" and "Download" options.

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As a student, how can I see the correct answers when I have submitted my activity on the Online Workbook?

How to see the correct answers as a student on the Online Workbook.

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How do I see my class and students’ progress and scores on the Online Workbook?

Steps to view your students' progress and scores.

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As a teacher, how can I see the correct answers when I have submitted my activity on the Online Workbook?

Viewing the correct answers as a teacher on the Online Workbook.

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Where can I find the audio files on the Resource Centre?

Information on where the audio files can be found.

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Where can I view and edit my personal information on the Online Workbook?

How to change your personal information.

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Can I view the videos with subtitles on the Resource Centre?

Information on subtitles for the videos.

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I can’t open a PDF. Why not?

Information on how open PDF files.

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How do I change between the teacher and student resources on the Resource Centre?

How to change between teacher and student resources.

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How can I access the video scripts on the Resource Centre?

Information on how to access the video scripts.

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What are the system requirements for the Resource Centre?

System requirements for the Resource Centre.

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Where can I find the video files on the Resource Centre?

Information on where the videos can be found.

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How do I download the Resource Packs?

Click “Download” to access your Resource Packs.

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What are the System Requirements for the Resource Centre?

Desktop system requirements for Digital Student’s Book, Online Workbook and Teacher’s Presentation Kit.

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