Macmillan Education

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The Mind Series

An Adult American English course
Welcome to the Mind series - a six-level American English series based on the idea that for students to succeed in this dynamic and global world they need to become competent not only in English, but also in vital 'life skills' that apply to their academic, professional, and social lives.
The Mind series is made up of two distinct level groups:  openMind and masterMind. openMind covers beginner to pre-intermediate levels and masterMind covers intermediate and upper intermediate levels. They can be used together as one entire course or separately as program needs dictate.

Frequently Asked Questions

I cannot install the software. What do I do?

Possible causes of incomplete installations and what to do.

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I would like to buy Macmillan Education titles in my country. Where can I find the list of bookstores who stock your titles?

You can find a list of distributors for your country here.

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How do I purchase the class audio?

How to purchase class audio.

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I have spotted a potential error in your book. How should I report it to you?

Please let us know if you spot a potential error in one of our titles.

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Some of our books come with a key, what does this mean?

For some of our titles, there are two versions of the book: with key and without key.

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I see a message with ‘This CD-ROM is not approved’. What should I do?

Steps to follow when you see "This CD-Rom is not approved" error message.

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I have lost my CD-ROM / I have damaged my CD-ROM. Can you offer me a replacement?

We are not able to offer you a replacement if you have lost or damaged your CD.

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How can I purchase Macmillan Education titles?

You can purchase our books on our website http://www.macmillanenglish.com/

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My anti-virus is not allowing me to install the product. What can I do?

Steps to follow when your anti-virus software stops you from installing the product.

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I cannot activate my Macmillan Practice Online code, why?

Instructions on what to do if you cannot activate your MPO code.

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I cannot see the resources on Macmillan Practice Online and I can only see a blank page. Why?

You will need to update and enable your Flash.

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My computer does not have a CD/DVD-ROM drive. Can you send me the files?

Information on using your CD ROM.

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How do I activate my code and access my Macmillan Practice Online course for the first time?

Instructions to access your Macmillan Practice Online course.

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How do I access the listenings, videos and reading texts on Macmillan Practice Online?

Instructions to access the resources on MPO.

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I already have a Macmillan Practice Online account, how do I add a new course?

Instructions to add a new course as an existing user.

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What do I do if I have forgotten my MPO username and/or password?

Information on how to recover your login details for Macmillan Practice Online.

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How can I join a class and link my Macmillan Practice Online account to my teacher’s account?

Instructions on how to join a class on MPO.

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What are the technical requirements for Macmillan Practice Online?

System requirements for MPO.

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Why can’t I see my Macmillan Practice Online scores?

Instructions on what to do if you cannot see your MPO scores.

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What is a Macmillan Practice Online course?

A Macmillan Practice Online course is an online course containing a collection of resources.

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Why am I not able to see the Macmillan Practice Online resources as a teacher?

This is likely because you have only registered for a free teacher account.

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How do I set up a class on Macmillan Practice Online?

How to set up a class.

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Can I have a demo of a Macmillan Practice Online course?

Information on how to take a tour of Macmillan Practice Online.

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How long does the Macmillan Practice Online course last?

A student Macmillan Practice Online course lasts one year from the date that the code is activated.

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My students cannot join my Macmillan Practice Online class. Why is this?

Things to check if a student cannot join a class on MPO.

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Do teachers pay for Macmillan Practice Online?

Macmillan Practice Online is free for teachers to use.

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How do I know which Macmillan Practice Online courses are the right ones for me/my students?

Where to find information on our MPO courses.

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Can I add a student course to my teacher account on Macmillan Practice Online?

Information for teachers who have a student code to activate.

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Can I see my answers on Macmillan Practice Online?

Viewing your answers on MPO.

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How does Macmillan Education protect my data?

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How do I download the Teacher’s Resource Centre?

Sign in and click on ‘Teacher’s Resource Centre’ on the left hand side of the website.

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Why is my Test Generator not working?

The Test Generator is not compatible with the Safari and Google Chrome browsers.

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I have forgotten my username or password for Mind Online. What should I do?

Your username is the email address that you used to register.

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How do I activate my code for Mind Online?

Go to http://www.mindseries.net and click on ‘activate online membership’.

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How do I log in to Mind Online

Go to http://www.mindseries.net/and enter your username and password in the box on the top right of the website.

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