Macmillan Education

Help with your product
Find popular troubleshooting and how-to resources

The Mind Series

An Adult American English course
Welcome to the Mind series - a six-level American English series based on the idea that for students to succeed in this dynamic and global world they need to become competent not only in English, but also in vital 'life skills' that apply to their academic, professional, and social lives.
The Mind series is made up of two distinct level groups:  openMind and masterMind. openMind covers beginner to pre-intermediate levels and masterMind covers intermediate and upper intermediate levels. They can be used together as one entire course or separately as program needs dictate.

Frequently Asked Questions

I cannot install the software. What do I do?

Possible causes of incomplete installations and what to do.

Click here to see the article

I would like to buy Macmillan Education titles in my country. Where can I find the list of bookstores who stock your titles?

You can find a list of distributors for your country here.

Click here to see the article

How do I purchase the class audio?

How to purchase class audio.

Click here to see the article

I have spotted a potential error in your book. How should I report it to you?

Please let us know if you spot a potential error in one of our titles.

Click here to see the article

Some of our books come with a key, what does this mean?

For some of our titles, there are two versions of the book: with key and without key.

Click here to see the article

I see a message with ‘This CD-ROM is not approved’. What should I do?

Steps to follow when you see "This CD-Rom is not approved" error message.

Click here to see the article

I have lost my CD-ROM / I have damaged my CD-ROM. Can you offer me a replacement?

We are not able to offer you a replacement if you have lost or damaged your CD.

Click here to see the article

My anti-virus is not allowing me to install the product. What can I do?

Steps to follow when your anti-virus software stops you from installing the product.

Click here to see the article

How can I purchase Macmillan Education titles?

You can purchase our books on our website http://www.macmillanenglish.com/

Click here to see the article

My computer does not have a CD/DVD-ROM drive. Can you send me the files?

Information on using your CD ROM.

Click here to see the article

How do I download the Teacher’s Resource Centre?

Sign in and click on ‘Teacher’s Resource Centre’ on the left hand side of the website.

Click here to see the article

Why is my Test Generator not working?

The Test Generator is not compatible with the Safari and Google Chrome browsers.

Click here to see the article

I have forgotten my username or password for Mind Online. What should I do?

Your username is the email address that you used to register.

Click here to see the article

How do I log in to Mind Online

Go to http://www.mindseries.net/and enter your username and password in the box on the top right of the website.

Click here to see the article

How do I activate my code for Mind Online?

Go to http://www.mindseries.net and click on ‘activate online membership’.

Click here to see the article